The second-hand marketplace Members Express Anger Over Size Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
